Returns & refunds at Alexander-Clothes – AClothes
AClothes.de Markenlogo Schwarz
Footer: Graues Markenlogo von Alexander-Clothes
This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

30 days return policy

📦 Versandkostenfrei auf alle Bestellungen

Warenkorb 0

Congratulations! Your order qualifies for free shipping Sie sind €0 Weg vom kostenlosen Versand.
No more products available for purchase

Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Return & Refund

Return information

A product doesn't fit properly or you don't like it and you now want to send it back? No problem, you have 100 days after delivery of the order to return it.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Please simply write to us via the contact form

To make the returns process as easy as possible for you, simply follow the steps on our

Returns portal (German/English)

Return shipping costs

Return shipping costs are determined by our shipping partners and vary by location. The return costs will be deducted from the order value when your return is processed and the remaining amount will be refunded.

country

service

Processing time

Cost

Germany

DHL

2-6 business days

/

Austria

DHL

3-6 working days

/

Switzerland

DHL

3-6 working days

/

UK

DHL

3-6 working days

£5.90

Belgium

DHL

3-6 working days

€6.90

Denmark

DHL

3-6 working days

€9.90

Estonia

DHL

3-6 working days

€9.90

Finland

DHL

3-6 working days

€9.90

France

DHL

3-6 working days

€4.90

Ireland

DHL

3-6 working days

€9.90

Italy

DHL

3-6 working days

€6.90

Croatia

DHL

3-6 working days

€9.90

Latvia

DHL

3-6 working days

€9.90

Luxembourg

DHL

3-6 working days

€6.90

Malta

DHL

3-6 working days

€9.90

Netherlands

DHL

3-6 working days

€6.90

Poland

DHL

3-6 working days

€6.90

Romania

DHL

3-6 working days

€9.90

Slovakia

DHL

3-6 working days

€9.90

Slovenia

DHL

3-6 working days

€9.90

Spain

DHL

3-6 working days

€6.90

Sweden

DHL

3-6 working days

€9.90

Attention: Please note that our processing time may take longer during peak times.

refund

    • We only offer refunds to the original payment method used for the order.
    • For partial card, partial gift card purchases, the refund will be applied to the gift card first .
    • Please note that it may take up to 6 business days for your refund to appear in your account after processing.